For the €5 general voucher, click the corresponding link to apply it; it must be used with a specific product, and the discount will be deducted at checkout. Other product-specific coupons apply directly to the server itself without needing any additional products. For example, for the Netcup RS 1000 G12 2-Month Free coupon, simply click the link to apply it and complete checkout.

There are several common reasons a coupon may fail:
• The interval between attempts is too short (please wait 15 seconds);
• The coupon has expired;
• The coupon usage limit has been reached;
• Valid only for specific products or configurations;
• Restricted to new customers only;
• Already redeemed by another user (single-use voucher);
• Typo or extra spaces in the code;
• The order does not meet the coupon conditions.

After adding items to your cart, proceed to the Checkout page where you will find the "Coupon Code" or "Voucher Code" input box. Paste the code there, click apply, and the discount will be calculated automatically.

If a coupon is expired, it cannot be used or extended. Please use another coupon of the same type from our site, or wait a few minutes for the site to refresh and provide new codes.

No, typically you can only use one coupon per order. Multiple coupons cannot be combined or stacked together.

Applicability depends on the coupon, but most cover:
• VPS (Virtual Private Server)
• Root Server
• Web Hosting
• Storage products
• SSL Certificates
Note: Domains generally do not support coupon codes unless specified otherwise.

Yes, but it depends on the coupon type. The €5 voucher is strictly for new customers on their first purchase. All other product-specific coupons or official campaigns can be used by existing customers, but they cannot be applied to renew existing services.

The coupons on this site are updated approximately every 5 minutes. If you find all codes have expired, wait a few minutes and refresh to retrieve active ones.

A coupon can suddenly expire because:
• Its validity period has ended;
• It reached its usage limit;
• A single-use code was redeemed by another user first;
• The official campaign was ended early;
• The product was discontinued or out of stock;
• Coupon terms were updated.
We suggest choosing the most recently verified coupons on our site.

The simplest way is to enter the code on the checkout page:
• If the order total decreases immediately, it is valid;
• If you see "Invalid Coupon", "Expired", or no discount, the coupon is currently unusable.
We recommend prioritizing the most recently verified codes on our site.

Usually, coupon codes can only be used for the initial purchase. Renewals do not qualify for discounts (unless explicitly marked as a lifetime discount).

No. Once the order is submitted and paid, the coupon is marked as "redeemed and voided". Even if you invoke the 30-day satisfaction guarantee, the coupon will not be restored to your account.

No. Upgrades or downgrades are considered new contracts in Netcup's system. The original coupon is bound to the old configuration and will be voided upon changing configurations.

No. Netcup's cart logic applies to the entire cart (Warenkorb). Only one coupon can be applied per checkout. To apply different coupons, place separate orders and check out individually.

The €5 new customer voucher usually has a minimum spend threshold (e.g. order value must reach €10 or €20). If you only purchase a low-end VPS (e.g. €2/month), the coupon cannot be activated.

No. Netcup explicitly states that promotional items (labeled "Sonderangebote", "Flash Sale", etc.) already have the lowest margins, so regular coupons cannot be applied to them.

Absolutely not. Netcup has an extremely strict fraud prevention system. If they detect multiple accounts registered by the same individual (via IP, payment method, or billing address), all linked accounts will be permanently banned immediately without refund.